The good old days of having security cameras and an emergency button behind the cash register in banks are now obsolete as customers demand a higher level of protection. Banks now know that well-trained security guards are an effective solution to enable customers and employees to feel safe while working or doing transactions.
Where the security guards are does not matter. A sense of security is established by being visible and in uniform. Additional security will make customers return for additional work and increase new customer accounts. Banks have realized that even though many day-to-day transactions have been transferred to the internet, a significant number of customers still want to have face-to-face interactions regarding the money they earn with a lot of effort. Therefore, banks should immediately take care to provide additional collateral to encourage personal interactions.
Security companies are prepared for higher demand
Recognizing the potential for greater demand based on COVID-19 impact, security service providers such as UNITED SECURITY have a full staff of highly trained security guards ready for action. Banks are at higher risk because of the money and valuables on their premises. Although they have an extensive background in the military or law enforcement or martial arts, security guards undergo special training for banks in order to better prepare for possible scenarios and threats in this unique environment.
Bank Transfer Security Guards
Security guards working in banks must be vigilant and well aware of the environment. Banks face internal and external threats. Attempted robberies often involve weapons, which poses a much greater risk to those inside the building. Paying attention to what is happening outside the bank is also part of the critical role of security guards.
Bank transfer companies have security guards who transfer money from the back of the bank to the armed car. However, these security guards focus on transferring the money or valuables safely to the vehicle. During this process, there should also be a security guard to continue the control and monitoring activity. Banks are exposed to risk when they do not consider some of these needs.
The security guards apply the safety requirements
Although many safety restrictions (for COVID-19) have been lifted, some banks require limited capacity, mask usage and social distance. It is vital that there is someone appointed to enforce these security guidelines and there is no one more effective than a security guard. Some clients react to these guidelines and no employee should be asked to interrupt their work to manage any situation. The security guards are an extension of the existing staff, allowing the performance of certain special tasks. Today’s security guards realize that customer service orientation is essential for the business they are protecting. A friendly, reputable and confident security guard sets the tone, enforces order, prevents bad intentions and annoying behaviours and gives customers and employees a greater sense of security.
In addition, security guards will check the safety equipment, e.g., that the fire extinguishers are valid, the fire alarms have been tested and the required doors are locked and the appropriate alarms are activated when they are opened. Locating the highest risk areas and learning the evacuation routes give a complete understanding of the safest exits and their locations. In the event of an emergency, the security guard will take the lead, working with any emergency services and calmly handling other scenarios that most employees are not ready to handle.